Privacy Policy
Effective Date: 20/11/2024
Last Updated: 20/11/2026
1. Introduction
WePay Technologies Pvt. Ltd. (“WePay”, “we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, mobile application, and related services (collectively, the “Platform”), available at https://wepay.com.sa.
By using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms, please discontinue use of the Platform.

2. Information We Collect
We may collect the following categories of information:
a. Information You Provide
Full name, email address, phone number
Profile photo, bio, skills, and portfolio
Bank or payment details
Identity verification documents (e.g., government-issued ID)
Project information, messages, and uploaded attachments
b. Information Collected Automatically
IP address, browser type, and device information
Operating system and app version
Usage data such as clicks, session duration, and navigation paths
Location data (with permission)
c. Information From Third Parties
Payment processors
Identity verification partners
Referrals or invited users

3. How We Use Your Information
We process personal data to:
Create, maintain, and secure user accounts
Match freelancers with relevant opportunities
Process payments and facilitate financial transactions
Enable communication between clients and freelancers
Verify user identities and prevent fraud
Comply with applicable laws and regulatory requirements
Provide customer support and resolve disputes
Improve and optimize Platform performance
Send service-related notifications and updates

4. How We Share Your Information
We do not sell personal data. We may share your information with:
Clients/Freelancers: Limited details needed for collaboration
Service Providers: Payment gateways, hosting providers, analytics partners
Legal Authorities: When required by law or valid legal requests
Business Transfers: In case of mergers, acquisitions, or restructuring

5. Payment Processing & Apple Pay
WePay supports multiple payment methods, including Apple Pay.
When you use Apple Pay:
We do not receive or store your actual credit/debit card numbers
Apple Pay may provide tokenized information for transaction authorization
All Apple Pay transactions follow Apple's security and privacy standards
For more details, refer to Apple’s privacy documentation.

6. Data Security
We implement industry-standard security measures, including:
SSL/TLS encryption
Secure servers and firewalls
Role-based access control
Optional two-factor authentication (2FA)
However, no method of digital transmission or storage is completely secure, and users assume the inherent risks of online communication.

7. Your Rights and Choices
Depending on your location, you may have the right to:
Access the personal data we hold
Correct inaccurate or incomplete information
Request deletion of your account and associated data
Opt-out of marketing and non-essential communication
To exercise your rights, contact: [email protected]

8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, remember preferences, and analyze Platform usage. You may adjust cookie settings within your browser.

9. International Users
If you access the Platform from outside our primary operations region, your information may be transferred to and stored on servers located in Saudi Arabia or other jurisdictions where we operate.

10. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or through notifications on the Platform. Continued use of the Platform constitutes acceptance of the updated policy.

12. Contact Us
For questions or concerns regarding this Privacy Policy, contact us at:
[email protected]